Consultation

Clients can schedule a one-on-one appointment with a Sales Consultant. This ensures tailormade service, professional advice and trusted insight about which appliances best suit a customer’s taste, personal requirements and budget.

Communication

We maintain ongoing and effective communication using electronic media. We will e-mail proposals, designs, diagrams, invoices and any other digital information a client may require. Our professional Sales Consultants assure customers of fast, direct and highly-responsive communication at all times.

Storage

For clients who are building or renovating, we can arrange storage. Items are secure, fully insured and accessible at any time.

Site Meetings

We are able to meet clients, building contractors and project managers onsite, at their convenience. By working closely with technical team members, clients are assured of correct positioning of water, electricity and gas supply, correct fitting and optimal placement of all appliances.

Delivery & Commissioning

Trained support teams ensure convenient and safe delivery of appliances. The teams can also install, connect and test all appliances to ensure optimal functionality and ease of use from the outset.

After Sales Support

Our trained support teams contact clients after their initial purchase to ensure their full satisfaction. We are also highly responsive to troubleshooting should any problems ever be experienced. Value-added products to support use, cleaning and maintenance of appliances are readily
available.